Our Policies

TERMS OF USE

Last Updated: 31 March 2025

These Terms of Use apply to the following website: https://bellasvoice.org.

Agreement to our Terms of Use. These Terms of use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you“), and the Operators (defined below), and concerning your access to and use of the Services (defined below). You agree that by accessing the Services, you have read, understood, and unconditionally agree to be bound by all of these Terms of Use. If you do not accept these Terms of Use, then you are expressly prohibited from using the Services, and you must discontinue use immediately.

Changes to our Terms of Use. We reserve the right to make changes to these Terms of Use. We will alert you by updating the “Last Updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Services after the date such revised Terms of Use are posted. It is your responsibility to periodically review these Terms of Use to stay informed of updates.

Supplemental Terms. For certain services offered by the Operators, including but not limited to any loyalty or discount programs, fundraising programs, community events, and pet resource programs, you may be subject to additional terms and conditions linked at the program’s information page and/or you may be required to execute a separate written agreement. These may be posted on the Services from time to time and are hereby expressly incorporated herein by reference.

Definitions. The Bella’s Voice Website, including without any limitation any applications, platforms, services, newsletters, interactive features, or other resources related to, distributed on, or available through the Website, and Facebook®, Instagram™, and LinkedIn® accounts owned by Bella’s Voice (“Social Media”) shall all collectively be referred to herein as the “Sites”. Any services, programs, or other offerings that utilize the Sites shall collectively be referred to herein as the “Programs”. The Sites and Programs shall collectively be referred to herein as the “Services”. The Services are operated by Bella’s Voice and other third-parties that participate in the organization of the Sites and/or the Programs. Bella’s Voice and these third-parties are referred to together as the “Operators”, “we”, “our”, or “us”.

Privacy Policy. Data collection and use, including use of personally identifiable information is governed by the Operators’ “PRIVACY POLICY” which is incorporated into this Agreement.

Accuracy of Information. While we attempt to ensure that information on the Sites is complete, accurate, and current, the information may occasionally be inaccurate, incomplete, or out of date. We may, in our sole discretion, make available special offers and promotions that are sometimes limited, including to a particular geographic region. We reserve the right to add or change offers and/or promotions or to discontinue any offers or promotions at all times and without prior notice to the extent permissible under applicable law. You will not hold us to honor any promotion offered outside of your geographic region.

Third-Party Links. The Services may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third-parties (“Third-Party Content”). We are not responsible for any Third-Party Websites accessed through, or installed from the Services. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply our approval or our endorsement. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware that these Terms of Use no longer govern. You agree and acknowledge that the Operators take no responsibility whatsoever in relation to any purchases or issues that may arise out of contact you have with Third-Party Websites or Third-Party Content. We do not assume responsibility for any actions Third-Party Websites may or may not take. You shall hold us blameless from losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

Our Services. The information provided by the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, if you choose to access the Services from other locations, you do so on your own initiative and are solely responsible to compliance with local laws, if and to the extent that local laws are applicable. The Services are not tailored to comply with industry-specific regulations, so if your interactions would be subjected to such regulations, you may not use the Services.

Products, Content, & Specification. We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Services. However, we do not guarantee that the colors features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and prices for all products are subject to change without notice. The inclusion of any products or services on the Sites at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any products at any time for any reason.

Account Registration & Security. You understand that you may need to create an account to have access to all of the Services offered by the Operators. In order to use those portions of the Sites, you will: (a) provide true, accurate, current, and complete information about yourself as prompted by the Sites’ registration or subscription page (such information being the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current, and complete. You or we may suspend or terminate your account or your use of the Sites at any time, for any reason or for no reason. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. You are entirely responsible for the security and confidentiality of your password and account, and will not share your account information or your username and password with any third-party or permit any third-party to log on to the Sites using your account information. You agree to immediately notify us of any unauthorized use of your account or any other breach of security of which you become aware, and are personally liable for any charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of the Sites at any time without notice.

Purchases & Payment. You should review our Returns Policy prior to making any purchases. We reserve the right to refuse any payment method. You agree to provide true, accurate, current, and complete account and payment information for all purchases made via the Services, and you further agree to promptly update such account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. All payments shall be in US dollars. You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment, and to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address.

Subscriptions. Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle will depend on the type of subscription plan you choose when you subscribed to the Services. You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term.

Intellectual Property Rights. We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”). Nothing contained on the Sites grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Content or Marks displayed on the Sites without the written permission of the applicable Operator or such other owner. You shall not use the Operators’ names or any language, pictures, or symbols which could, in the Operators’ judgment, imply our endorsement in any (1) written or oral advertising or presentation, or (2) brochure, newsletter, book, or other written material of whatever nature, without prior written consent. Subject to your compliance with these Terms of Use, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any portion of the Content to which you have properly gained access, solely for your educational, non-commercial, and internal business purposes. Except as set out in this section or elsewhere in our Terms of Use, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any purpose whatsoever, without the Operators’ express prior written permission. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content. We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Terms of Use and your right to use our Services will terminate immediately.

Submissions. By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission. Submissions include you tagging any of the Operators associated brands with “@”, using a hashtag(s) associated with any of the Operators on Social Media, and include your name, Social Media handle, any accompanying text, and any image or images from your Social Media account(s). You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgement or compensation to you.

Contributions. The Services may invite you to contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material (“Contributions”). Any Submission that is publicly posted shall also be treated as a Contribution. You understand that Contributions may be viewable by other users of the Services and possibly through third-party websites. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) you should not be affiliated with competitors if posting negative reviews; (3) you may not post any false or misleading statements; (4) you may not organize a campaign encouraging others to post reviews, whether positive or negative; and (5) you should comply with our PROHIBITED ACTIVITIES. We may accept, reject, or remove reviews in our sole discretion. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to: (1) use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and (2) exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise. Our use and distribution may occur in any media formats and through any media channels.

Responsibility for Submissions & Contributions. You are responsible for what you post or upload. You shall not upload to distribute or otherwise publish on the Sites any malware, viruses, spyware, or other malicious software or files to the Sites. Although we have no obligation to monitor any Contributions, we reserve the right to remove or edit any Contributions at any time without notice if in our reasonable opinion we consider such Contributions harmful or in breach of these Terms of Use. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to law enforcement authorities. We will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials.

Age Restrictions. If you are under the age of 16, you may not provide any Submissions or Contributions to us. If you are under the age of majority in your jurisdiction of residence but at least 16 years of age, subject to any applicable sweepstakes, contest, or other supplemental terms, you may provide Submissions and Contributions but only with the permission of, and under the supervision of, a parent or legal guardian. For parents or legal guardians agreeing to these Terms of Use for the benefit of an individual between the ages of 16 and the age of majority in your jurisdiction of residence, please be advised that you are fully responsible for his or her Submissions and Contributions and any legal liability that he or she may incur.

Copyrights. We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, you may submit written notification to Jordan Hoffman-Nelson through our contact form. You should include the following information: (1) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (2) identification of the copyrighted work claimed to have been infringed; (3) identification of the material that is claimed to be infringing and information reasonably sufficient to permit location of the material; (4) information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address; (5) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (6) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. In the United States, this right is pursuant to the Digital Millennium Copyright Act (“DMCA”).

Prohibited Activities. You may not access or use the Services for any purpose other than that for which we make the Services available. You agree not to: (1) systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us; (2) make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means; (3) circumvent, disable, or otherwise interfere with security-related features of the Services; (4) engage in unauthorized framing of or linking to the Services; (5) trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information; (6) submit false reports of abuse or misconduct; (7) engage in any automated use of the system with any data mining, robots, or extraction tools; (8) interfere with, disrupt, or create an undue burden on the Services or the networks connected to the Services; (9) attempt to impersonate another user or person; (10) use any information obtained from the Services to harass, abuse, or harm another person; (11) attempt to bypass any measures of the Services designed to prevent or restrict access to any portion of the Services; (12) harass, annoy, intimidate, or threaten any of our employees engaged in providing any portion of the Services to you; (13) delete the copyright or other proprietary rights notice from any Content; (14) use the Services in any commercial endeavors except those that we specifically approve; (15) upload or transmit (or attempt to upload or to transmit) viruses or Trojan horses; (16) upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, web bugs, cookies, or spyware; (17) disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services; (18) use the Services in a manner inconsistent with any applicable laws or regulations.

Indemnification & Defense. As a condition of the use of the Sites, you agree to hold harmless the Operators and our respective employees, directors, officers, agents, vendors and suppliers from and against any liabilities, losses, investigations, inquiries, claims, suits, damages, costs and expenses (including, without limitation, reasonable attorneys’ fees and expenses) arising out of or otherwise relating to claims alleging facts that if true would constitute a breach by you of these Terms of Use, or any content submitted by you.

Force Majeure: Neither the Operators nor you shall be responsible for damages or delays or failures in performance resulting from acts or occurrences beyond their reasonable control, including, without limitation: fire, lightning, explosion, power surge or failure, water, acts of God, war, revolution, civil commotion or acts of military authorities or public enemies: any law, order, regulation, ordinance, or requirement of any government or legal body or any representative of any such government or legal body; or labor unrest, including without limitation, strikes, slowdowns, picketing, or boycotts; inability to secure raw materials, transportation facilities, fuel or energy shortages, or acts or omissions of other common carriers.

Operator Communication: You authorize Operators and their representatives and agents to communicate with you using any cellular or other telephone number and/or email address associated with you or otherwise provided, directly or indirectly, to Operators or their representatives or agents, and, in connection with such communications, to use prerecorded/artificial voice or text messages and/or automatic dialing devices. Data or messaging rates may apply.

Further Assistance:  If you do not understand any of the Terms of Use or if you have any questions or comments, we invite you to contact us by filling out our contact form and addressing your concerns to Jordan Hoffman-Nelson or by calling (425) 409-1961.